Privacy Policy

Our Commitment to Your Privacy

At Ophravionlex, we take your privacy seriously and are committed to protecting your personal information

This policy explains how we collect, use, and protect your personal data when you use our financial planning services

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

• Contact information including name, email address, and phone number
• Financial information relevant to providing our planning services
• Communication preferences and service history
• Website usage data and technical information about your device

How We Use Your Information

We use the information we collect for several legitimate business purposes.

• To provide and improve our financial planning services
• To communicate with you about your account and services
• To comply with legal and regulatory requirements
• To protect against fraud and ensure service security

Legal Basis for Processing

We process your personal data based on several legal grounds under UK GDPR.

Primary Legal Basis: We process your data based on contractual necessity, legitimate interests, and where applicable, your explicit consent

How We Share Information

We may share your information in limited circumstances as outlined below.

• With service providers who assist in delivering our services
• When required by law or to protect legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction

Your Privacy Rights

Under UK GDPR, you have several rights regarding your personal data.

• Right to access your personal data and understand how it is processed
• Right to correct inaccurate or incomplete personal data
• Right to request deletion of your personal data in certain circumstances
• Right to restrict processing or object to processing of your personal data
• Right to data portability and to withdraw consent where applicable

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website

Read our full Cookie Policy

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, typically for 7 years after service termination to meet regulatory requirements

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the updated policy on our website

Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us.